Orders

Do I need to create an online account to place my order?

We've made it super easy to place an order at fashionattitude.com.au, you don't have to create an account and we'll only ask you to set a password, that's it simple as that!

Can I place my order over the phone?

We want to make your shopping experience as simple as possible. If you would prefer to speak with a member of our lovely customer service team to help you place your order please call 02 9659 1993

Delivery

Which countries do you deliver to?

Australia, US, UK and Canada

How can I track my order?

We'll send you an email with all the information you need to track your order, so keep a look out for it!

Can I pick up my order?

Sure, our warehouse is located at Unit 18, 22 Hudson Ave, you are welcome to visit us!

Returns

How do I return an item?

We try to make sure that you are happy with all of the products we send to you, but if you ever do need to send anything back to us, it's super easy Click here to read our Returns Policy..

When will I receive my refund?

Depending on how fast your postman is, it can take up to 10 days for your returned parcel to reach us. Once we have received your parcel we will refund your order as quickly as we can. Payment will be refunded within 5 business days, most cases this will be sooner. (Please note that refund times are dictated by your card issuer and are outside our control)

Payment

How can I pay?

We accept Visa, Mastercard, PayPal and bank transfer

How secure is your online payment process?

Our payment process is super secure. We don't store your card details, we check to make sure the cardholder address matches the card you are using and work with Mastercard Secure Code or Verified by Visa for further personalised security checks. In fact - Fashion Attitude uses high-level SSL encryption technology – the most advanced security software currently available for online transactions.

OTHER QUESTIONS ?

Please feel free to contact us.